WN Properties
An independent estate agent specialising in residential sales, lettings and property management throughout South West Essex.
WN Properties had the common startup challenge of management time being consumed keeping IT running rather than running the business. When the pandemic hit, remote work was almost impossible – files were stored on-premise and the team couldn’t get at them from home, and internal communication suffered.
Key performance indicators
Average response time
Client satisfaction
Zero-touch fixes
System availability
What we did to help
We upgraded all their computer systems and software, and migrated user and corporate data to Microsoft 365 so the team could work from anywhere.
Security controls were put in place around corporate data, with proper backup processes, so the business could run the same way in the office or at home.
