We fully understand the IT challenges that small businesses often encounter. Our IT support services are specifically designed to alleviate these burdens. By entrusting us with your IT needs, you can focus more on the essential aspects of running and growing your business, secure in the knowledge that your technology infrastructure is in capable hands.

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

Key Performance Indicator

Our Service Delivery

10 mins

Average Response Time


Client Satisfaction


Zero Touch Fixes


System Availability

Benefits of IT Support for Small Businesses

Improved Efficiency:

Our IT support for small businesses helps them streamline their operations by providing the necessary tools and expertise. This improves efficiency, which leads to increased productivity and profits.

Data Security:

Cybersecurity threats are a significant concern for small businesses. IT support providers can ensure that your data is safe by implementing effective security measures and providing regular updates.


In-house IT support can be expensive, while outsourcing IT services is the cost-effective alternative. While outsourcing, small businesses can focus on their core operations while leaving the IT issues to the experts.

24/7 Support:

Outside Help provides round-the-clock support, ensuring that small businesses can get the help they need when they need it. This eliminates the downtime and delays that can be especially costly for small businesses.

free cyber security ebook

Get our free cyber security ebook

A Cyber security plan every business can start working on today.

5 Tips to Keep your Business Safe

Customer Testimonials

Our Work


At Outside Help, our focus is on providing reliable and efficient customer service. We respond quickly and communicate effectively, ensuring your IT needs are met with professionalism.

Explore our case studies and customer feedback to see how we’ve successfully supported other businesses. With Outside Help, you’re choosing a dependable partner for your IT solutions.

Why Choose Outside Help as your IT Solutions Provider?

In today’s digital age, businesses rely heavily on technology to operate efficiently. However, managing IT infrastructure can be a daunting task, especially for small to medium-sized businesses. That’s where Outside Help comes in. We offer a range of IT services, from managing networks and servers to providing cybersecurity solutions.

Local – No matter where you are in the UK, we can support you.

Credible – We are a Microsoft partner.

Safe hands – We are Cyber Essentials certified.

Experience – Our four directors bring a wealth of knowledge from corporate environments.

Affordable – we have a range of packages to suit a variety of budgets.

Team Outside Help

More than IT

Our Values

Personalised IT with Heart
As your approachable IT support partners, we place a premium on personal connections. There's no need for dreadfully dull technical meetings here! Our goal is to foster deep, meaningful relationships with both you and your enterprise. We possess a sincere desire for your success, and we're not shy about expressing it!
Read more
Previous slide
Next slide

Our Story

I'm Chris Ashton

Welcome to Outside Help, where we specialise in making IT simple and accessible for your business.

Navigating the complexities of IT can often seem overwhelming, but it doesn’t have to be. Our approach is focused on demystifying technology and providing solutions that are straightforward and effective. Whether you’re a solo entrepreneur or part of a larger enterprise, we tailor our services to fit your unique needs.

At Outside Help, we believe in offering a comprehensive, practical and user-friendly managed IT service that seamlessly integrates into your daily operations. We aim to transform technology from a source of frustration into a tool that enhances your business processes. Our commitment is to provide you with a stress-free IT experience, enabling you to focus more on growing your business and achieving your objectives.

Chris Ashton


IT support stands as a pivotal pillar for seamless business operations, enabling you to concentrate on your core functions without the distraction of technical hitches. It delivers:

  • Expert Insight: Addresses intricate IT challenges with professional acumen.
  • Robust Security: Fortifies your digital realm against cyber threats and ensures data integrity.
  • Operational Efficiency: Keeps your technological tools sharp and performance-optimised, boosting productivity.
  • Cost-Effectiveness: Affords expert IT guidance minus the financial burden of an in-house team.
  • Regulatory Adherence: Navigates through the maze of data protection and privacy legislation.
  • Flexible Scalability: Tailors IT solutions to scale in tandem with your business growth.


In essence, IT support is indispensable, safeguarding and elevating your digital infrastructure to foster sustainable advancement and security.

Navigating IT on your own could lead your venture towards unnecessary hazards. Rest assured, a cadre of specialists is merely a call away, ready to escort you through the technological thicket with a cost-effective solution at hand.

Traditionally, small enterprises might opt for self-sufficiency in IT to curb expenses, yet this route often steers them into perilous waters — think legal entanglements, cyber threats, and the like, enough to send shivers down one’s spine! Fear not, for a beacon of hope exists. Partnering with an IT support entity like Outside Help ensures your digital dilemmas are in adept hands. We pledge to conserve your precious time and resources, managing your IT ecosystem at a sensible price, thus streamlining your operational costs and keeping your business in seamless motion.

While IT may be a labyrinth to many, it’s our domain of expertise, honed across years of experience within the vast arenas of global corporations. Translating this high-level acumen to the needs of small and medium-sized businesses, we promise not just unmatched flexibility, security, and dependability, but also a warm, engaging approach. At our core, we’re as much about people as we are about technology. Far from lurking in the shadows, we’re vibrant, engaging, and eager to dive into the fray. Getting to know you and your business is our priority; your aspirations become ours. We’re in the business of affirming ‘yes’, allowing you to concentrate on what you excel at.

  • Complete management solutions for every tech asset
  • Ensuring your data’s security
  • Protection against viruses, and phishing, alongside cyber security education


An IT establishment such as Outside Help delivers comprehensive management for desktops, safeguarding and optimising business technology resources (including phones, laptops, desktops) through a monthly subscription model. They might also extend security solutions like antivirus, firewall, phishing detection tools (for instance, DNS filtering), and provide either in-person or digital cyber security education for your personnel, akin to our offerings as a Microsoft Partner. While numerous IT entities may lean towards serving larger corporations, our focus is on offering tailored support to small businesses poised for future expansion.

Help Desk
Bespoke IT Managed Service
Back up and GDPR Compliance
Proactive Cyber Security
Hybrid Working IT Solutions

Free Consultation

Booking for Initial consultation

From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please check yes.

Marketing consent

You can unsubscribe from these communications at any time. For more information on how to unsubscribe please see our Privacy Policy.

By clicking submit, you consent to allow Outside Help to store and process the personal information submitted above to provide you the information requested.

This field is for validation purposes and should be left unchanged.

Free ebook

Register to download

By downloading this ebook, you agree to receive marketing emails from us. We will never share your data with anyone else and any data you do provide will be held in accordance with our Privacy Policy.
You can unsubscribe from these communications at any time.

This field is for validation purposes and should be left unchanged.