IT Managed Services and Best in class cyber security SOLUTIONS

Balancing cost with comprehensive IT and cyber security coverage is crucial for any small business. Our IT managed services are tailored to your needs and provide robust cyber security without breaking the bank. By entrusting your IT and cyber security to us, you can ensure your business runs smoothly and securely. This enables you to focus on what you do best, while we manage your technology and safeguard your data.
You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

Key Performance Indicator

Our IT MANAGED Service Delivery

10 mins

Average Response Time


Client Satisfaction


Zero Touch Fixes


System Availability

Benefits of IT Managed Services for Small Businesses

Improved Efficiency:

IT managed services for small businesses streamline operations by providing essential tools and expertise when full-time technical staff aren’t affordable. This boosts efficiency, productivity, and your bottom line.

CYBER Security:

Cyber threats are significant for all businesses. IT Managed Service providers can ensure that your data is safe by implementing effective security measures and keeping your technology up to date.


In-house IT support is expensive, but outsourcing IT services is a cost-effective alternative. Small businesses can focus on core operations while experts handle IT issues, ensuring efficiency and reliability.

24/7 Support:

IT service providers can offer round-the-clock support, ensuring small businesses get help when needed. This eliminates costly downtime and delays, keeping operations smooth and efficient.

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5 Tips to Keep your Business Safe

Customer Testimonials

Our IT Managed SERVICES at Work


At Outside Help, our focus is on providing reliable and efficient customer service. We respond quickly and communicate effectively, ensuring your IT needs are met with professionalism.

Explore our case studies and customer feedback to see how we’ve successfully supported other businesses. With Outside Help, you’re choosing a dependable partner for your IT solutions.

Why Choose Outside Help as your IT Managed Services Provider?

In today’s digital age, businesses rely heavily on technology every day. When small businesses manage their own IT or are unhappy with their current provider, technology can become a source of frustration and, if set up incorrectly, may introduce cyber threats and data compliance risks, impacting their team’s productivity. Outside Help offers comprehensive IT Managed Services, from hybrid work and GDPR compliance to robust cyber security solutions. By partnering with us, you reduce risks, improve efficiency, and focus on what you do best – growing your business.

Local – No matter where you are in the UK, we can support you.

Credible – We are a Microsoft partner.

Safe hands – We are Cyber Essentials certified.

Experience – Our team has a wealth of knowledge from corporate environments.

Affordable – we have a range of packages to suit a variety of budgets.

Stuart Boyall, Jack Matthews, Chris Ashton, Lisa Munday, Dom Spicer, Nisha Arthey and Russel Arthey standing at the front of the former Outside Help Headquarters

More than IT

Our Values

Our Story

I'm Chris Ashton

Welcome to Outside Help, where we specialise in making IT simple and accessible for your business.

Navigating the complexities of IT can often seem overwhelming, but it doesn’t have to be. Our approach focuses on demystifying technology and providing solutions that are straightforward and effective. Whether you’re a solo entrepreneur or part of a larger enterprise, we tailor our services to fit your unique needs.

At Outside Help, we believe in offering comprehensive, practical, and user-friendly managed IT services that seamlessly integrate into your daily operations. We also prioritise robust cyber security solutions to protect your business from digital threats. We aim to transform technology from a source of frustration into a tool that enhances your business. Our commitment is to provide you with a stress-free IT experience, enabling you to focus on growing your business and achieving your objectives.

Chris Ashton


IT Managed Services stand as a pivotal pillar for seamless business operations, enabling you to concentrate on your core functions without the distraction of technical hitches. They deliver:

  • Expert Insight: Address intricate IT challenges and cyber security threats with professional acumen.
  • Robust Security: Fortify your digital realm against cyber threats and ensure data integrity.
  • Operational Efficiency: Keep your technological tools sharp and performance-optimised, boosting productivity.
  • Cost-Effectiveness: Provide expert IT and cybersecurity guidance minus the financial burden of an in-house team.
  • Regulatory Adherence: Navigate through the maze of data protection and privacy legislation.
  • Flexible Scalability: Tailor IT and cyber security solutions to scale in tandem with your business growth.


In essence, IT Managed Services and robust cyber security solutions are indispensable, safeguarding and elevating your digital infrastructure to foster sustainable advancement and security.

An IT managed service provider offers complete management solutions for all your technology assets. This includes ensuring data security, protecting against viruses and phishing attacks, and providing cyber security education.

Typically, IT managed service providers manage and optimise your business technology resources, including phones, laptops, and desktops, through a monthly subscription model. They also offer security solutions such as antivirus, firewall, and phishing detection tools like DNS filtering. Services often include both in-person and digital cyber security training for your staff. Unlike many IT providers that cater to large corporations, some specialise in delivering personalised support to small businesses poised for growth.

Trying to handle IT on your own can be risky. But don’t worry, there’s a team of experts ready to help you navigate the tech jungle without breaking the bank.

Many small businesses think doing IT themselves will save money, but this often leads to trouble like legal issues and cyber threats. Instead, partnering with an IT Managed Services company like Outside Help can be a game changer. We take care of your IT needs affordably, freeing up your time and resources so your business runs smoothly.

IT might seem complex, but it’s what we do best. With years of experience in global corporations, we bring top-notch expertise to small and medium-sized businesses. We offer flexibility, security, and reliability with a friendly touch. We’re not just techies; we’re approachable and ready to dive in. We take the time to understand you and your business, making your goals our own. We’re here to make things easier so you can focus on what you do best.

Cyber Security
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Bespoke IT Managed Service
Back up and GDPR Compliance
Hybrid Working

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