Call 020 4551 8234
Close this search box.


We fully understand the IT challenges that small businesses often encounter. Our IT support services are specifically designed to alleviate these burdens. By entrusting us with your IT needs, you can focus more on the essential aspects of running and growing your business, secure in the knowledge that your technology infrastructure is in capable hands.

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

Key Performance Indicator

Our Service Delivery

10 mins

Average Response Time


Client Satisfaction


Zero Touch Fixes


System Availability

Benefits of IT Support for Small Businesses

Improved Efficiency:

Our IT support for small businesses helps them streamline their operations by providing the necessary tools and expertise. This improves efficiency, which leads to increased productivity and profits.

Data Security:

Cybersecurity threats are a significant concern for small businesses. IT support providers can ensure that your data is safe by implementing effective security measures and providing regular updates.


In-house IT support can be expensive, while outsourcing IT services is the cost-effective alternative. While outsourcing, small businesses can focus on their core operations while leaving the IT issues to the experts.

24/7 Support:

Outside Help provides round-the-clock support, ensuring that small businesses can get the help they need when they need it. This eliminates the downtime and delays that can be especially costly for small businesses.

free cyber security ebook

Get our free cyber security ebook

A Cyber security plan every business can start working on today.

5 Tips to Keep your Business Safe

Customer Testimonials

Our Work


At Outside Help, our focus is on providing reliable and efficient customer service. We respond quickly and communicate effectively, ensuring your IT needs are met with professionalism.

Explore our case studies and customer feedback to see how we’ve successfully supported other businesses. With Outside Help, you’re choosing a dependable partner for your IT solutions.

Why Choose Outside Help as your IT Solutions Provider?

In today’s digital age, businesses rely heavily on technology to operate efficiently. However, managing IT infrastructure can be a daunting task, especially for small to medium-sized businesses. That’s where Outside Help comes in. We offer a range of IT services, from managing networks and servers to providing cybersecurity solutions.

Local – No matter where you are in the UK, we can support you.

Credible – We are a Microsoft partner.

Safe hands – We are Cyber Essentials certified.

Experience – Our four directors bring a wealth of knowledge from corporate environments.

Affordable – we have a range of packages to suit a variety of budgets.

why outside help

More than IT

Our Values

A 'people' company
As your friendly neighbourhood IT support provider, we put people first. You won't have to sit through any mind-numbingly boring techy meetings with us! We strive to build strong personal relationships with you and your business. We have a genuine want to see you thrive and we aren't afraid to show it!
Read more
Previous slide
Next slide

Our Story

I'm Chris Ashton

Welcome to Outside Help, where we specialise in making IT simple and accessible for your business.

Navigating the complexities of IT can often seem overwhelming, but it doesn’t have to be. Our approach is focused on demystifying technology and providing solutions that are straightforward and effective. Whether you’re a solo entrepreneur or part of a larger enterprise, we tailor our services to fit your unique needs.

At Outside Help, we believe in offering a comprehensive, practical and user-friendly managed IT service that seamlessly integrates into your daily operations. We aim to transform technology from a source of frustration into a tool that enhances your business processes. Our commitment is to provide you with a stress-free IT experience, enabling you to focus more on growing your business and achieving your objectives.

ca headshot


  • Save time and effort with a fully managed infrastructure
  • Access cutting edge industry knowledge
  • Take control over how your business operates


Not everyone is an expert in IT, it’s a complex environment and there are a plethora of moving parts. IT infrastructure like computer systems, technology assets, the legal stuff like data compliance and GDPR, business data protection and continuity, cyber security – the list goes on! Professional full range IT solutions marry these systems and processes together to create a flexible way to manage your small business, reliably and safely, from anywhere in a way that supports your future growth.

  • DIY IT exposes your business to potential risks
  • Have peace of mind that a team of experts is just a phone call away
  • Partner with us for an affordable solution to your IT woes


Historically, small businesses often choose to support themselves either to save themselves money. However, they can expose themselves to legal risk and reputational risk; cyber attack, data leaks, legal action – we shudder to think! But there is a solution! Choose an IT support company like Outside Help you with your IT challenges, and you know you’ll be in safe hands. We’ll save you valuable time by managing the whole system for you at an affordable cost; keep your IT costs lean and mean and your business running smoothly.

Not everyone is an expert in IT, but we are! We have been doing this for a long time, in some of the world’s largest enterprises. By bringing large enterprise skills into the small/medium business we deliver flexibility, security and reliability and we do this in a personable and approachable way. Because not only are we experts in IT we are interested in people. So we also don’t just quietly hide in the background, we are quirky, fun and bold and we love getting involved. We will get to know you and your business. Your vision becomes our vision, we are here to say yes so that you can focus on what you do best.

  • Support solutions for all your technology assets
  • Keep your data properly protected
  • Virus, firewall and phishing protection with cyber security training


An IT company like Outside Help provides fully managed desktop services that secure, stabilise and maintain the business technology assets (phones, laptops, computers) on a monthly subscription basis. They may or may not also provide security services like anti-virus, firewall, phishing alert software (i.e DNS filtering), on site or virtual cyber security training for your team, as we do as Microsoft Partner. Many IT companies will prefer to work with larger organisations, whereas we are specialist professionals trained to provide bespoke support for small businesses looking at future growth.

Help Desk
Bespoke IT Managed Service
Back up and GDPR Compliance
Proactive Cyber Security
Hybrid Working IT Solutions

Free Consultation

Booking for Initial consultation

From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please check yes.

Marketing consent

You can unsubscribe from these communications at any time. For more information on how to unsubscribe please see our Privacy Policy.

By clicking submit, you consent to allow Outside Help to store and process the personal information submitted above to provide you the information requested.

This field is for validation purposes and should be left unchanged.

Free ebook

Register to download

By downloading this ebook, you agree to receive marketing emails from us. We will never share your data with anyone else and any data you do provide will be held in accordance with our Privacy Policy.
You can unsubscribe from these communications at any time.

This field is for validation purposes and should be left unchanged.