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We're Your Go To IT Support Company in London

Our IT support services are designed to help small businesses transform their existing technology infrastructure. We understand the challenges that these businesses face when it comes to managing their IT needs. With our services, you can focus on running your business while we take care of your IT needs.

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

Key Performance Indicator

Our Service Delivery

10 mins

Average Response Time


Client Satisfaction


Zero Touch Fixes


System Availability

Benefits of IT Support for Small Businesses

Improved Efficiency:

Our IT support for small businesses helps them streamline their operations by providing the necessary tools and expertise. This improves efficiency, which leads to increased productivity and profits.

Data Security:

Cybersecurity threats are a significant concern for small businesses. IT support providers can ensure that your data is safe by implementing effective security measures and providing regular updates.


In-house IT support can be expensive, while outsourcing IT services is the cost-effective alternative. While outsourcing, small businesses can focus on their core operations while leaving the IT issues to the experts.

24/7 Support:

Outside Help provides round-the-clock support, ensuring that small businesses can get the help they need when they need it. This eliminates the downtime and delays that can be especially costly for small businesses.

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A Cyber security plan every business can start working on today.

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Customer Testimonials

Our Work

As an IT solutions provider based in London, our top-notch customer service is something we’re very proud of. We’re dedicated to responding quickly and making communication as easy as possible. But don’t just take our word for it – see what our lovely customers have to say about us and have a read of all our case studies! If you’re looking for an IT support company in London, Outside Help is your best option to help future proof your business.

Why Choose Outside Help as your IT Solutions Provider?

In today’s digital age, businesses rely heavily on technology to operate efficiently. However, managing IT infrastructure can be a daunting task, especially for small to medium-sized businesses. That’s where Outside Help comes in. We offer a range of IT services, from managing networks and servers to providing cybersecurity solutions.

Local – No matter where you are in the UK, we can support you.

Credible – We are a Microsoft partner.

Safe hands – We are Cyber Essentials certified.

Experience – Our four directors bring a wealth of knowledge from corporate environments.

Affordable – we have a range of packages to suit a variety of budgets

why outside help

More than IT

Our Values

A 'people' company
As your friendly neighbourhood IT support provider, we put people first. You won't have to sit through any mind-numbingly boring techy meetings with us! We strive to build strong personal relationships with you and your business. We have a genuine want to see you thrive and we aren't afraid to show it!
Read more

Our Story

I'm Chris Ashton

I am the founder of Outside Help.

IT systems, for most people, can be baffling and overwhelming. IT is often over-complex and completely daunting, and I’m here to tell you, that it doesn’t have to be that way.

Over the last 20+ years, I have helped countless friends, colleagues and global businesses with their IT business challenges. From helping my Aunt Sarah in the UK set up a printer on her ancient laptop remotely in Australia, to delivery of global programmes of complex IT change, for some of the world’s largest companies. Time and time again, I have discovered that the vast majority of people just don’t get on with IT.

That’s why I started Outside Help.

Chris Ashton Story


  • Save time and effort with a fully managed infrastructure
  • Access cutting edge industry knowledge
  • Take control over how your business operates


Not everyone is an expert in IT, it’s a complex environment and there are a plethora of moving parts. IT infrastructure like computer systems, technology assets, the legal stuff like data compliance and GDPR, business data protection and continuity, cyber security – the list goes on! Professional full range IT solutions marry these systems and processes together to create a flexible way to manage your small business, reliably and safely, from anywhere in a way that supports your future growth.

  • DIY IT exposes your business to potential risks
  • Have peace of mind that a team of experts is just a phone call away
  • Partner with us for an affordable solution to your IT woes


Historically, small businesses often choose to support themselves either to save themselves money. However, they can expose themselves to legal risk and reputational risk; cyber attack, data leaks, legal action – we shudder to think! But there is a solution! Choose an IT support company like Outside Help you with your IT challenges, and you know you’ll be in safe hands. We’ll save you valuable time by managing the whole system for you at an affordable cost; keep your IT costs lean and mean and your business running smoothly.

Not everyone is an expert in IT, but we are! We have been doing this for a long time, in some of the world’s largest enterprises. By bringing large enterprise skills into the small/medium business we deliver flexibility, security and reliability and we do this in a personable and approachable way. Because not only are we experts in IT we are interested in people. So we also don’t just quietly hide in the background, we are quirky, fun and bold and we love getting involved. We will get to know you and your business. Your vision becomes our vision, we are here to say yes so that you can focus on what you do best.

  • Support solutions for all your technology assets
  • Keep your data properly protected
  • Virus, firewall and phishing protection with cyber security training


An IT company like Outside Help provides fully managed desktop services that secure, stabilise and maintain the business technology assets (phones, laptops, computers) on a monthly subscription basis. They may or may not also provide security services like anti-virus, firewall, phishing alert software (i.e DNS filtering), on site or virtual cyber security training for your team, as we do as Microsoft Partner. Many IT companies will prefer to work with larger organisations, whereas we are specialist professionals trained to provide bespoke support for small businesses looking at future growth.

24/7 Help Desk
Fully Customised IT Support Set Up
Back up and GDPR Compliance
Proactive Cyber Security
Remote IT Solutions

Free Consultation

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