Our IT support services are designed to help small businesses transform their existing technology infrastructure. We understand the challenges that these businesses face when it comes to managing their IT needs. With our services, you can focus on running your business while we take care of your IT needs.
prices start from £22.50 per user per month
Key Performance Indicator
Average Response Time
Client Satisfaction
Zero Touch Fixes
System Availability
Our IT support for small businesses helps them streamline their operations by providing the necessary tools and expertise. This improves efficiency, which leads to increased productivity and profits.
Cybersecurity threats are a significant concern for small businesses. IT support providers can ensure that your data is safe by implementing effective security measures and providing regular updates.
In-house IT support can be expensive, while outsourcing IT services is the cost-effective alternative. While outsourcing, small businesses can focus on their core operations while leaving the IT issues to the experts.
Outside Help provides round-the-clock support, ensuring that small businesses can get the help they need when they need it. This eliminates the downtime and delays that can be especially costly for small businesses.
Customer Testimonials
As an IT solutions provider based in London, our top-notch customer service is something we’re very proud of. We’re dedicated to responding quickly and making communication as easy as possible. But don’t just take our word for it – see what our lovely customers have to say about us and have a read of all our case studies! If you’re looking for an IT support company in London, Outside Help is your best option to help future proof your business.
In today’s digital age, businesses rely heavily on technology to operate efficiently. However, managing IT infrastructure can be a daunting task, especially for small to medium-sized businesses. That’s where Outside Help comes in. We offer a range of IT services, from managing networks and servers to providing cybersecurity solutions.
Local – No matter where you are in the UK, we can support you.
Credible – We are a Microsoft partner.
Safe hands – We are Cyber Essentials certified.
Experience – Our four directors bring a wealth of knowledge from corporate environments.
Affordable – we have a range of packages to suit a variety of budgets
Our Story
I am the founder of Outside Help.
IT systems, for most people, can be baffling and overwhelming. IT is often over-complex and completely daunting, and I’m here to tell you, that it doesn’t have to be that way.
Over the last 20+ years, I have helped countless friends, colleagues and global businesses with their IT business challenges. From helping my Aunt Sarah in the UK set up a printer on her ancient laptop remotely in Australia, to delivery of global programmes of complex IT change, for some of the world’s largest companies. Time and time again, I have discovered that the vast majority of people just don’t get on with IT.
That’s why I started Outside Help.
Not everyone is an expert in IT, it’s a complex environment and there are a plethora of moving parts. IT infrastructure like computer systems, technology assets, the legal stuff like data compliance and GDPR, business data protection and continuity, cyber security – the list goes on! Professional full range IT solutions marry these systems and processes together to create a flexible way to manage your small business, reliably and safely, from anywhere in a way that supports your future growth.
Historically, small businesses often choose to support themselves either to save themselves money. However, they can expose themselves to legal risk and reputational risk; cyber attack, data leaks, legal action – we shudder to think! But there is a solution! Choose an IT support company like Outside Help you with your IT challenges, and you know you’ll be in safe hands. We’ll save you valuable time by managing the whole system for you at an affordable cost; keep your IT costs lean and mean and your business running smoothly.
Not everyone is an expert in IT, but we are! We have been doing this for a long time, in some of the world’s largest enterprises. By bringing large enterprise skills into the small/medium business we deliver flexibility, security and reliability and we do this in a personable and approachable way. Because not only are we experts in IT we are interested in people. So we also don’t just quietly hide in the background, we are quirky, fun and bold and we love getting involved. We will get to know you and your business. Your vision becomes our vision, we are here to say yes so that you can focus on what you do best.
An IT company like Outside Help provides fully managed desktop services that secure, stabilise and maintain the business technology assets (phones, laptops, computers) on a monthly subscription basis. They may or may not also provide security services like anti-virus, firewall, phishing alert software (i.e DNS filtering), on site or virtual cyber security training for your team, as we do as Microsoft Partner. Many IT companies will prefer to work with larger organisations, whereas we are specialist professionals trained to provide bespoke support for small businesses looking at future growth.
Free Consultation
Free ebook
