Cyber security and AI
Defend your business, team and data against evolving cyber threats, with AI governance built in.
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Cyber risk is no longer just an IT problem – it affects every part of your business. Our cyber security and AI service brings together the people, process and technology needed to defend against today’s threats and the new risks AI introduces, so your team can use modern tools confidently and your customers can trust you with their data.
What is cyber security and AI?
It’s a managed security layer wrapped around your business – email, endpoints, identity, backups, staff awareness and AI use – all monitored, reviewed and adjusted over time so you stay protected as threats shift.
Why do you need it?
Attacks now target every size of business, often automatically. Clients, insurers and regulators are asking harder questions every year, and AI tooling introduces fresh risks: shadow AI use, data leaking into free tools, licences nobody’s governing.
We layer controls across your estate and put the policies and evidence in place so security is defensible, not hopeful.
For owners and boards, it means knowing someone is watching, the right controls are on, and there’s a rehearsed plan ready for the day something does slip through.
What are the benefits?
Fewer incidents
Insurance-ready answers
Safer AI adoption
Cyber Essentials certified
Audit-ready logs
Rehearsed response
What does cyber security and AI support include?
Continuous monitoring of endpoints, email and identity logs catches suspicious activity before it escalates. Alerts are reviewed in real time and tuned to the way your business actually works, so unusual sign-ins from a travelling colleague don’t get flagged the same way as a credential-stuffing attack from halfway across the world.
Multi-factor authentication, conditional access policies and regular access reviews make sure only the right people reach sensitive systems. Joiner/mover/leaver flows are automated wherever possible, so when someone changes role or leaves, their access updates the same day, not weeks later.
A short, clear AI policy. Approved tools, approved data, and the technical controls to stop free consumer AI tools being used with sensitive content. Copilot is deployed inside your tenant with the right guardrails, not as a free-for-all, and staff get the training to use it well.
If something gets through, there’s a rehearsed playbook, a named contact tree, and a team ready to contain and recover. Forensics, communications and restoration are handled for you, so the business keeps moving and the insurer has what they need.
What we do to help
We assess your current state against what your business actually faces, fix the gaps that matter most, and move you onto a managed programme covering identity, email, endpoints, backup, staff awareness and AI use.
Before you commit to anything, we carry out a complete security review, share our findings, and agree the right mix of controls for your size, sector and budget. Cyber Essentials is included where relevant.
You get proactive monitoring, clear monthly reporting and a named team who know your business – so cyber security stops being a worry at the back of your mind and becomes a line-item on the risk register with evidence attached.
Why choose Outside Help?
We’re not just IT support. We’re a dedicated partner that’s invested in your success and growth, and we’ll get to know your business, your users, and your goals so we become an extension of your team, rather than strangers on the end of the phone.
As an accredited Microsoft Solutions Partner for Modern Work, we know the Microsoft platform inside-out, and we know how you can extract the most value from it.
Plus, we’re Cyber Essentials certified; we understand the responsibility of data protection and can effectively guide you through the accreditation process, just as we did ourselves.
Key areas we cover
Endpoint and email protection
Identity and access hardening
AI safety and governance
Cyber Essentials certification
Products we work with
The platforms and certifications behind our cyber security and AI service.
Cyber Essentials
UK government-backed certification covering five core controls. Proof your customers and insurers want to see.
Microsoft Copilot
Enterprise AI embedded in Microsoft 365 with tenant-level data boundaries and admin controls.
Barracuda
Layered email, endpoint and backup protection sitting behind our managed security stack.
DNSFilter
AI-powered DNS filtering that blocks malicious sites on every device, everywhere.
ConnectWise
The monitoring platform behind our 24/7 oversight of client environments.
Common questions
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The core security work is the same. We’ve added explicit AI governance – policies, tooling and training – because almost every incident we see now has an AI angle, whether that’s AI-assisted phishing or staff pasting data into free AI tools.
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Yes. We handle the full assessment, remediation and submission process as part of the service. Cyber Essentials Plus is included where needed.
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They’ll notice fewer spam emails and the occasional prompt to verify a login. The heavy lifting is invisible – that’s the point.
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Security and general IT support are different disciplines. We often work alongside an existing provider, or take over both if that’s easier.