Outside Help

EO Burton & Co.

Established in 1955 based in Essex, EO Burton is a timber merchant specialising in machining hardwoods and softwoods.

Why did they need Outside Help?

EO Burton, were struggling with their IT as their incumbent supplier was expensive and they were not getting the most out of their IT.

During the pandemic they were unable to run their business away from the office because everything was on-premise and were still paying to keep their IT up and running.

How did we help?

  • Upgraded all their computer systems and software 
  • Migrated all the user and corporate data to Microsoft 365 Cloud 
  • Implemented security controls around their corporate data and commenced data backups. 
  • Moved their accounting platform to the cloud 
  • Implemented high-speed internet leveraging Starlink satellite internet. 

EO Burton are now totally in control of their IT and related spend and can now work from anywhere 

“Outside Help came in and completely transformed our IT including giving us the ability to work from anywhere. They also helped us improve our internet speed significantly – getting speed upgrades in our location for a good price had not possible previously. And when things go wrong, they are always close by with their remote management tools. Outside Help have finally enabled us to Get on with IT.”
Matt Godwin – Managing Director

Key Performance Indicator

Our Service Delivery

10 mins

The average engineer’s response time for IT issues

100%

Client Satisfaction

90%

Zero touch fixes

99.9%

System Availability

Free Consultation

Booking for Initial consultation

From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please check yes.

Marketing consent

You can unsubscribe from these communications at any time. For more information on how to unsubscribe please see our Privacy Policy.

By clicking submit, you consent to allow Outside Help to store and process the personal information submitted above to provide you the information requested.

This field is for validation purposes and should be left unchanged.