Discover bespoke IT solutions with Outside Help – your ally in cybersecurity, support, and innovation. Tailor a suite from essential services to advanced protection, all designed to fit your business’s unique needs and budget
Unlock seamless productivity and security with Microsoft 365, our flagship solution. This package provides access to essential Microsoft applications across devices, enhancing collaboration with tools like SharePoint and Teams, and offering robust storage solutions with OneDrive and SharePoint for cloud-based data management. Designed for flexibility, it allows work from anywhere, elevating efficiency and teamwork.
Our expert team facilitates a seamless transition to Microsoft 365, whether you’re migrating from Google Workspace, upgrading from an existing Microsoft 365 setup, or switching from another MSP. We prioritise security and efficiency, ensuring minimal downtime during the migration process. Continuous support and a dedicated warranty period post-migration guarantee a smooth adaptation for your business, regardless of your starting point.
Rest easy knowing ‘Outside Help’ is ever-present, vigilantly overseeing your IT landscape and often resolving snags unbeknown to you. Should you seek our guidance, reach out via your computer or a call to our service desk. Stay informed with steady updates on your ticket’s progress, and rest assured, with our on-the-spot and critical after-hours support, your operations can continue unimpeded, leaving IT worries in our capable hands.
In today’s digital landscape, securing and managing desktops is crucial for safeguarding business operations. We offer tailored desktop management solutions for Windows and Mac, integrating the latest security measures to protect against cyber threats while ensuring peak performance. Our service includes regular updates, compliance checks, and bespoke security strategies, designed to let you focus on driving business success in a secure, digital environment.
Offering robust Cloud backup solutions, we safeguard all your business data, ensuring immediate restoration of individual files or emails to any chosen location. This approach drastically reduces the chance of losing essential data, instilling confidence that your business infrastructure can be swiftly restored if needed. It’s a seamless safety net, designed to keep your operations resilient and secure.
We proactively manage all computers, addressing issues like memory shortages, slow performance, or unresponsiveness before they impact user experience. This foresight means your team encounters minimal IT frustrations, enhancing both productivity and wellbeing. We track trends to refine your experience and identify cost-saving opportunities, ensuring optimal efficiency and value.
Unlock the full potential of your team with our structured training programs, led by certified Microsoft trainers, focusing on productivity apps, Power BI and Power Automate or anything else you require. We provide comprehensive user guides directly through your company’s SharePoint, ensuring easy access to essential learning resources. This targeted approach enhances your team’s skills, driving efficiency and innovation across your business operations.
Our Professional Services portfolio is designed to meet diverse requirements, encompassing IT infrastructure adjustments post-setup, overseeing IT tasks for office relocations, and applying technology to tackle strategic business challenges. These custom solutions aim to streamline change within your organisation, paving the way for your business’s prosperity. With our assistance, your company is fully prepared to manage change and leverage IT to foster growth.
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Our services are structured to enhance your business , ensuring it’s robust, secure, and seamlessly integrated through technology. Here’s a glimpse into our expansive service offerings:
By integrating these tailored services, we provide your business with the necessary tools for seamless operation, enhanced security, and improved efficiency. Let us help you navigate the IT landscape with confidence and precision.
IT support stands as a pivotal pillar for seamless business operations, enabling you to concentrate on your core functions without the distraction of technical hitches. It delivers:
In essence, IT support is indispensable, safeguarding and elevating your digital infrastructure to foster sustainable advancement and security.
Navigating IT on your own could lead your venture towards unnecessary hazards. Rest assured, a cadre of specialists is merely a call away, ready to escort you through the technological thicket with a cost-effective solution at hand.
Traditionally, small enterprises might opt for self-sufficiency in IT to curb expenses, yet this route often steers them into perilous waters — think legal entanglements, cyber threats, and the like, enough to send shivers down one’s spine! Fear not, for a beacon of hope exists. Partnering with an IT support entity like Outside Help ensures your digital dilemmas are in adept hands. We pledge to conserve your precious time and resources, managing your IT ecosystem at a sensible price, thus streamlining your operational costs and keeping your business in seamless motion.
While IT may be a labyrinth to many, it’s our domain of expertise, honed across years of experience within the vast arenas of global corporations. Translating this high-level acumen to the needs of small and medium-sized businesses, we promise not just unmatched flexibility, security, and dependability, but also a warm, engaging approach. At our core, we’re as much about people as we are about technology. Far from lurking in the shadows, we’re vibrant, engaging, and eager to dive into the fray. Getting to know you and your business is our priority; your aspirations become ours. We’re in the business of affirming ‘yes’, allowing you to concentrate on what you excel at.
An IT establishment such as Outside Help delivers comprehensive management for desktops, safeguarding and optimising business technology resources (including phones, laptops, desktops) through a monthly subscription model. They might also extend security solutions like antivirus, firewall, phishing detection tools (for instance, DNS filtering), and provide either in-person or digital cyber security education for your personnel, akin to our offerings as a Microsoft Partner. While numerous IT entities may lean towards serving larger corporations, our focus is on offering tailored support to small businesses poised for future expansion.
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