IT Managed Services tailored to your business

Cyber security Mastery

Discover bespoke IT Managed Services with Outside Help – your ally in cyber security and innovation. Tailor a suite from essential services to advanced protection, all designed to fit your business’s unique needs and budget.

YOUR Transformative IT Managed Services

Microsoft 365

Unlock seamless productivity and security with Microsoft 365, our flagship solution. This package provides access to essential Microsoft applications across devices, enhancing collaboration with tools like SharePoint and Teams, and offering robust storage solutions with OneDrive and SharePoint for cloud-based data management. Designed for flexibility, it allows work from anywhere, elevating efficiency and teamwork.

Cyber Security

Our cyber security services are designed to keep your business safe from cyber threats. We provide comprehensive protection with real-time monitoring and regular security updates. Our tools include antivirus software, phishing detection, and a 24/7 Security Operations Centre. We also offer Security Awareness training for your employees, ensuring they can recognise and handle potential threats. Sleep easy knowing that your business is secure and your data is protected.

Data Backup

Offering robust Cloud backup solutions, we safeguard all your business data, ensuring immediate restoration of individual files or emails to any chosen location. This approach drastically reduces the chance of losing essential data, instilling confidence that your business infrastructure can be swiftly restored if needed. It’s a seamless safety net, designed to keep your operations resilient and secure.

Help Desk

Rest easy knowing ‘Outside Help’ is ever-present, vigilantly overseeing your IT landscape and often resolving snags unbeknown to you. Should you seek our guidance, reach out via your computer or a call to our service desk. Stay informed with steady updates on your ticket’s progress, and rest assured, with our on-the-spot and critical after-hours support, your operations can continue unimpeded, leaving IT worries in our capable hands.

Device Management

We proactively manage all computers, addressing issues like memory shortages, slow performance, or unresponsiveness before they impact user experience. This foresight means your team encounters minimal IT frustrations, enhancing both productivity and wellbeing. We track trends to refine your experience and identify cost-saving opportunities, ensuring optimal efficiency and value.

Onboarding

Our expert team facilitates a seamless transition to Microsoft 365, whether you’re migrating from Google Workspace, upgrading from an existing Microsoft 365 setup, or switching from another MSP. We prioritise security and efficiency, ensuring minimal downtime during the migration process. Continuous support and a dedicated warranty period post-migration guarantee a smooth adaptation for your business, regardless of your starting point.

Training

Unlock the full potential of your team with our structured training programs, led by certified Microsoft trainers, focusing on productivity apps, Power BI and Power Automate or anything else you require. We provide comprehensive user guides directly through your company’s SharePoint, ensuring easy access to essential learning resources. This targeted approach enhances your team’s skills, driving efficiency and innovation across your business operations.

Professional Services

Our Professional Services portfolio is designed to meet diverse requirements, encompassing IT infrastructure adjustments post-setup, overseeing IT tasks for office relocations, and applying technology to tackle strategic business challenges. These custom solutions aim to streamline change within your organisation, paving the way for your business’s prosperity. With our assistance, your company is fully prepared to manage change and leverage IT to foster growth.

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5 Tips to Keep your Business Safe

We're here to help

Our services are structured to enhance your business , ensuring it’s robust, secure, and seamlessly integrated through technology. Here’s a glimpse into our expansive service offerings:

By integrating these tailored services, we provide your business with the necessary tools for seamless operation, enhanced security, and improved efficiency. Let us help you navigate the IT landscape with confidence and precision.

Stuart Boyall and Chris Ashton
You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

You are in safe hands - we're Cyber Essentials Certified

And proud to be partnered with these industry leaders

FAQs

IT Managed Services stand as a pivotal pillar for seamless business operations, enabling you to concentrate on your core functions without the distraction of technical hitches. They deliver:

  • Expert Insight: Address intricate IT challenges and cyber security threats with professional acumen.
  • Robust Security: Fortify your digital realm against cyber threats and ensure data integrity.
  • Operational Efficiency: Keep your technological tools sharp and performance-optimised, boosting productivity.
  • Cost-Effectiveness: Provide expert IT and cybersecurity guidance minus the financial burden of an in-house team.
  • Regulatory Adherence: Navigate through the maze of data protection and privacy legislation.
  • Flexible Scalability: Tailor IT and cyber security solutions to scale in tandem with your business growth.

 

In essence, IT Managed Services and robust cyber security solutions are indispensable, safeguarding and elevating your digital infrastructure to foster sustainable advancement and security.

An IT managed service provider offers complete management solutions for all your technology assets. This includes ensuring data security, protecting against viruses and phishing attacks, and providing cyber security education.

Typically, IT managed service providers manage and optimise your business technology resources, including phones, laptops, and desktops, through a monthly subscription model. They also offer security solutions such as antivirus, firewall, and phishing detection tools like DNS filtering. Services often include both in-person and digital cyber security training for your staff. Unlike many IT providers that cater to large corporations, some specialise in delivering personalised support to small businesses poised for growth.

Trying to handle IT on your own can be risky. But don’t worry, there’s a team of experts ready to help you navigate the tech jungle without breaking the bank.

Many small businesses think doing IT themselves will save money, but this often leads to trouble like legal issues and cyber threats. Instead, partnering with an IT Managed Services company like Outside Help can be a game changer. We take care of your IT needs affordably, freeing up your time and resources so your business runs smoothly.

IT might seem complex, but it’s what we do best. With years of experience in global corporations, we bring top-notch expertise to small and medium-sized businesses. We offer flexibility, security, and reliability with a friendly touch. We’re not just techies; we’re approachable and ready to dive in. We take the time to understand you and your business, making your goals our own. We’re here to make things easier so you can focus on what you do best.

Cyber Security
Help Desk
Bespoke IT Managed Service
Back up and GDPR Compliance
Hybrid Working

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