the mortgage specialists case study
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The Mortgage Specialists

Mortgage Specialists are a small mortgage consultancy and pride themselves on keeping things personal and ensuring the advice you receive is perfect for client individual situations.

The Mortgage Specialists

Mortgage Specialists are a small mortgage consultancy and pride themselves on keeping things personal and ensuring the advice you receive is perfect for client individual situations.

When we were asked to come into the Mortgage Specialists for the first time they were suffering from the usual range of I.T. issues. The most noteworthy being that Steve was in the office at 6am ensuring the computers were working for the day.

We upgraded all of their computer systems and software, migrated all of the user and corporate data to the Microsoft 365 Cloud, implemented security controls around their corporate data and commenced data backups.

We created an I.T. environment that allowed Steve to arrive at work at a normal time each day. Steve was also able to downsize his team through efficient I.T. systems.

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Key Performance Indicator

Our IT MANAGED Service Delivery

10 mins

Average Response Time

100%

Client Satisfaction

90%

Zero Touch Fixes

99.9%

System Availability

Free Consultation

Booking for Initial consultation

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