Outside Help

The Mortgage Specialists

Mortgage Specialists are a small mortgage consultancy and pride themselves on keeping things personal and ensuring the advice you receive is perfect for client individual situations.

Mortgage Specialists are a small mortgage consultancy and pride themselves on keeping things personal and ensuring the advice you receive is perfect for client individual situations. 

Why they needed Outside Help 

Mortgage Specialists were suffering from computer performance and file storage issues plus was paying too much for his existing Microsoft 365 licences.  Steve spent a lot of his day keeping the computers up and running and was buying unnecessary software to improve performance.  Nothing was truly working for Steve! 

How did we help? 

  • Upgraded all their computer systems and software 
  • Migrated all the user and corporate data to Microsoft 365 Cloud 
  • Implemented security controls around their corporate data and commenced data backups. 

We created an I.T. environment that allowed Steve to arrive at work at a normal time each day. Steve was also able to downsize his team through efficient I.T. systems. 

“I can now spend less time messing around with IT and more time helping clients obtain mortgages!”
Steve McCarthy – Director

Key Performance Indicator

Our Service Delivery

10 mins

The average engineer’s response time for IT issues

100%

Client Satisfaction

90%

Zero touch fixes

99.9%

System Availability

Free Consultation

Booking for Initial consultation

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